ARS-Rescue Rooter reviews about "manager"

51% positive business outlook

Reviews by job title

95 reviews
1.0
Apr 30, 2020

Not a good experience

Recommend
CEO approval
Business Outlook

Pros

They give a company truck

Cons

70 hour work weeks. They expect you to work on holidays. Not great leads. You spend most of your time running trade show leads. The managers are not good at training. The reason the Sales Manager is so bad at training is due to the fact that the manager has never been an in-home salesperson. Would you ever hire a golf instructor who has never played a round of golf?

avatar
ARS-Rescue Rooter Response
6y
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied during your time spent with ARS and we'd like to talk to you regarding your concerns. Please contact us at talent@ars.com to set up a time to talk.
1.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

You got paid that's really it

Cons

Where can I even start? The managers lie to employees and customers. The technicians are told to lie to customers about pricing for repair to push selling a new unit. The technicians are just pushed to lie about everything in general. The good technicians that would not lie were always being reprimanded for their sales. Everyone there was sleeping with everybody there it was a total drama fest. if you have a warranty with them they will push you off for days because they are not making money off of you whereas someone who has never used the company before could call in paying cash and they will put them on the schedule that day. It is a nightmare the technicians are pushed and pushed and pushed to work until past two in the morning and then expected to begin at 7:00 driving a company vehicle exhausted. That doesn't sound safe to me does it sound safe to you?I would much rather put a toothpick under my big nail and kick a wall than ever work for that place again forever call them for service.The funny part is I was let go because one of my coworkers overheard me scheduling an interview but what she failed to realize is it was an interview for a babysitter not another job interview. she went to the general manager and they let me go no strings attached no questions asked not even looking for my side of the story.

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ARS-Rescue Rooter Response
5y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
1.0
Jul 11, 2019
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

Although they advertise it as a "year round full time position" it's not. After the summer they look for any reason to fire most of the staff. Once the firing is done, they cut hours back for the remainder of the year. Too much cattiness amongst co-workers, most everyone undercuts the others, and it's encouraged by HR. The mysoginistic managers make working there unbearable. THey only care about money, they refuse to help out when needed, and will most likely be found hanging out with each other outside of the office rather than actually working in the office. It's 100% a disaster and it's only gotten worse since i had started there.

1.0
Jan 31, 2021

Just bad

Recommend
CEO approval
Business Outlook

Pros

If your buddy buddy with your manager, you will get all the good service calls

Cons

Company actively f's over all the techs, very high turn-over rate. If you want a plumber to be your "electrical manager" this is the right spot for you. No room to grow in the company. They want to hear your feedback all the time, but managers and supervisors cannot make changes due to ARS owning %100 of bob Hamilton. If you enjoy being laughed at by customers due to outraged prices, this is the place for you! If you have a problem with charging people $425/HR, don't waste your time.

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ARS-Rescue Rooter Response
5y
We're saddened to hear that your time with ARS did not meet your expectations. In a field that constantly changes, we seek to adapt and improve daily for our employees as well as our customers. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
5.0
Feb 20, 2020

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Almost everyone is great to work with. Very understanding Managers.

Cons

Not really any cons of working here.

5.0
Jan 10, 2021

Great team

Recommend
CEO approval
Business Outlook

Pros

Managers and office staff are awesome

Cons

Drive cams in company vehicles

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