ARS-Rescue Rooter reviews about "manager"

51% positive business outlook

Reviews by job title

95 reviews
2.0
Mar 19, 2014

Lack luster management

Recommend
CEO approval
Business Outlook

Pros

Provides truck with gas card

Cons

Management has very low ethical standards they place sells above plumbing skills. There is a lot of favoritism at this company. If you have a mind and can think on your Feet it is frowned upon. The General managers do not follow the employee hand book for rules infractions for all employees.They have a us vs them mind set instead of team building

2.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The hours are very flexible & the pay is great. You have the opportunity to get commission every week plus a bonus every month. We get paid every week.

Cons

We work on Saturday & Sunday. It is a high turnover job plus high pressure to get leads. The management don't really tell you when you get sales plus the commission went from 10% to 1%. The managers will lie to you to get you to do what they want. Not a stable job. Could be fired any day for not getting leads. The job entails that you work in the home depot store & generate leads by walking up to home depot customers & offering services from a script. If you can't take rejection then you will struggle. Not much room for advancement.

1.0
Mar 26, 2014

Lack of communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of a thing

Cons

Management says one thing and does and/or expects another. Manager lacking true management skills.

1.0
Aug 16, 2015
Recommend
CEO approval
Business Outlook

Pros

great money maker and income

Cons

decides on employees after only four months employment, bad general manager

1.0
Feb 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The Day shift starts off with 12.50 per hour. The night shift 13.50

Cons

The training at this place is horrible! There is no training class. The managers and team leads are useless and incompetent. They spend their entire day trying to micro manage when they should dedicate their time to training new employees. If you're looking for 40hrs a week don't count on it. They will send you home early every day due to a low call volume. If you choose to voice your opinion please be aware. The managers and half of the staff are related to each other, so watch what you say. How can 2 managers that work in the same department be related? I thought there was a law against that. I am currently working for these snakes, but everyday I'm applying for other means of employment.

2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Rewards for booking Customer service operations manager provided opportunities for growth (learning in different areas)

Cons

Poor management No compensation/promotions for learned skills Men paid more than women for same jobs

5.0
Aug 25, 2016

Sales Manager

Recommend
CEO approval
Business Outlook

Pros

With 24 years in management in Raleigh, ARS has been a first class professional team at all times. Managers care about their coworkers and their customers. There is great opportunity for career development and it if focused on hiring diversity and training. The Raleigh team has always had an open door policy and is deeply involved in becoming the best in the business

Cons

It is important to move more quickly with technology so that technicians and managers may focus more on providing quality service and support rather than be slowed by administrative follow up.

Viewing 25 - 27 of 95 Reviews

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