ARS-Rescue Rooter reviews about "pay"

52% positive business outlook

Reviews by job title

261 reviews
3.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Be your own boss and work at your best pace. Get to meet new people and have all kinds of different conversations. Plenty of opportunities to network.

Cons

Low base pay to start. Commision structure not clear. Customer complaints about the services performed can hurt your sales if too much time is spent in one store.

1.0
Nov 11, 2016

Licensed plumber

Recommend
CEO approval
Business Outlook

Pros

Their health benefits & dental.

Cons

They do not pay well on the commission side of it. Too many price cuts.

1.0
Feb 9, 2017

Unprofessional

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, bad pay plan. Bad management only cared about them selves.

Cons

The management was not professional. They they talked about customers and other emoyees . One day they would say you were the best then next day you were the worst. They would not follow up with customers. Benefits were way over priced.

2.0
Feb 16, 2016

Selfish Organization!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company truck, gas card, flexibility

Cons

Feast or famine, no in between. No sell no paycheck. Drive ALL day from one side of town to next. SELL and your on top for short period. Have to work 8 + hours and still go home with no pay during slow period. No consistency on schedule/work weekends

2.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Job is essentially very easy and straightforward. Always have something to do and everyone has different personalities that can make work fun and enjoyable.Technicians are knowledgeable and are good at what they do. There is a week of appreciation for all employees in the later part of the year.

Cons

Communication between management and departments is seriously lacking. Most everyone is doing their job, but because of the different personalities, there are a lot of disagreements and customers will suffer and be inconvenienced because of that. There are constant changes and meetings for those in the office are rare leaving most of us in the dark.Medical benefits are expensive.

1.0
Dec 18, 2016

CSR

Recommend
CEO approval
Business Outlook

Pros

Some of the techs are cool and some coworkers as well. Getting paid is one of the only pros. As I said, some good people.

Cons

This company will work you like a dog. And pay you less then everyone else! The classify DISPATCHERS and CSRs as two different things. If you are a CSR, expect to be treated like the lowest level employee for the entire company. They don't give a hoot about he CSR. BUT, get this, the CSR does TWICE as much work as the dispatchers. And get paid less. You have to dispatch and you have to deal with almost all of the customer complaints because customer service "manager" will pawn off all of her work on you. I worked 6 days a week for 90% of the time I was there and I was paid less then everyone else. I'm sure some branches are good to work for. But I would never recommend working for the riverside branch.

5.0
Jan 11, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

Challenging work, great pay, constantly learning new skills and steady business (rare in tradework).

Cons

Downside of always having business is less family time.

2.0
Sep 18, 2016

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People were nice. Ok hours.

Cons

Lousy pay and bad managers.

Viewing 73 - 75 of 261 Reviews

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