Is ASDA a good company to work for as a Ccustomer Service Assistant?

Ccustomer Service Assistant professionals working at ASDA have rated their employer with 3.7 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of ASDA employees being 3.4 out of 5 stars. Search open Ccustomer Service Assistant Jobs at ASDA now and start preparing for your job interview by browsing frequently asked Ccustomer Service Assistant interview questions at ASDA .

Does ASDA pay Ccustomer Service Assistant employees well?

Ccustomer Service Assistant professionals rate their compensation and benefits at ASDA with 3.2 out of 5 stars based on 85 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Ccustomer Service Assistant salaries at ASDA.

How happy are Ccustomer Service Assistant professionals working at ASDA?

43% of Ccustomer Service Assistant employees at ASDA would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Ccustomer Service Assistant professionals have also rated ASDA with a 3.2 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.3 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at ASDA?

Sales Assistant (478) , Customer Service (393) , Customer Assistant (349) , Checkout Operator (333) , Store Assistant (318) , Retail Assistant (290) , Sales Associate (281) , Colleague (278) , Section Leader (267) , Shop Assistant (249) , Cashier (217) , Customer Service Representative (196) , Shop Floor Assistant (196) , Store Colleague (191) , Home Shopping Picker (169)

What are the pros of working at ASDA according to real employee reviews?

"The pay is good and some of the staff really know how to team play." ((in 1040 reviews)); "Colleagues are friendly and somehow manage to struggle on despite the huge pressures placed on them." ((in 932 reviews)); "Most of the people are nice and pleasant to work for and staff discount is ok wen u get the extra discount" ((in 676 reviews)); "Staff are friendly and made lots off outside work friends" ((in 519 reviews)); "Good benefits for staff and discounts" ((in 213 reviews))

What are the cons of working at ASDA according to real employee reviews?

"Management is poor had no help once I started and not once checked to see what’s going on." ((in 1045 reviews)); "Can be long hours and tiring" ((in 525 reviews)); "We had another bad manager but they would at least help us if were struggling." ((in 520 reviews)); "No training is provided for these though then you're looked at a bit foolishly for not knowing what to do." ((in 117 reviews)); "No work life balance if you want to advance your career or keep your job." ((in 113 reviews))

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ASDA Ccustomer Service Assistant reviews

3.7

43% would recommend to a friend

(85 total reviews)

Lord Stuart Rose

46% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

1.8

Career opportunities

Ccustomer Service Assistant employees have rated ASDA with 3.7 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Ccustomer Service Assistant professionals have a good working experience there. ASDA is rated in line with the average (within 1 standard deviation) by Ccustomer Service Assistant professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85 reviews

3.0

Sep 24, 2014

Interesting! Company not as staff focused as I would like to see. High staff turnover!

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Colleagues are great. 10% discount!

Cons

Lots of cutbacks Breaks not long enough Mangement not as staff focused as they should be resulting in high staff turnover

5.0

Sep 23, 2014

Its a great place to be and to tell someone that you work for a well known company.

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

the best thing about working at asda is all the good benefits they give to there collegues

Cons

there are many different challenges and struggles of working here but all in all a good oppurtunity to get promoted and into further training.

1.0

Sep 6, 2014

No appreciation

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

Great people to work with Flexible hours

Cons

No appreciation of hard work Ordinary colleagues left to deal with mess made by mangers and section leaders Awful pay Managers pick favourites

Viewing 79 - 81 of 85 Reviews

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ASDA Ccustomer Service Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Interesting! Company not as staff focused as I would like to see. High staff turnover!

Its a great place to be and to tell someone that you work for a well known company.

No appreciation

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