ASPCA reviews

2.7

42% would recommend to a friend

(69 total reviews)

Matthew Bershadker

38% approve of CEO

44% positive business outlook

Reviews by job title

69 reviews

Reviews about "Culture"

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1.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

As a true animal advocate any time you get to make a difference in any animals life it’s the most genuinely rewarding feeling and the best part of my time working at the ASPCA animal hospital.

Cons

Terrible work culture. Unnecessary use of muzzles on animals. Staff is supposed to be fear free certified but they prioritize staff safety before animal empathy and temperament assessment. Work gets pushed on newer staff, while other staff spends more time gossiping with each other and drawing in the medical exam table like middle school students rather than actually working. Isolation is a walk-in disaster. A place where a parvo dog is mixed in with dogs with kennel cough. The hospital turn over rate is so bad that the hospital is consistently short staffed. The overnight team is disregarded even though they have had some of the hardest working shift members I saw during my time working there. New staff is not properly trained by some staff members. And are not openly welcomed into the team. Higher up management spends their weekends hanging out with other staff members and biases can be seen clearly on the job. Their floor managers spend more time in their offices than on the floor. Their morning schedule is not parallel to their midday/afternoon schedule. And they wonder why keeping a team member on that schedule has been so unsuccessful. Some of their LVTS are incredible but unfortunately there are others who lack skills and empathy.

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ASPCA Response
1y
Thank you for taking the time to share this review. We’re so sorry to hear this, as we strive to make the ASPCA a welcoming environment for all. We’re very open to learning more about your experience in order to improve - if you’re interested in sharing more, please reach out to us at careers@aspca.org.
4.0
Feb 12, 2024

Incredible care for staff

Recommend
CEO approval
Business Outlook

Pros

Great benefits for all and positive culture with high-level leadership. Focused on hiring within

Cons

Slow decision-making and very risk aversive in almost every aspect

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ASPCA Response
2y
We appreciate you leaving this review! Your feedback helps us improve. If you’re comfortable sharing more, please reach out to careers@aspca.org.
1.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

the work is meaningful, the majority of people are amazing and caring, benefits and pay comparably are better than most, more resources than your average shelter, and interesting populations to work with

Cons

Upper management. Isn’t it always upper management? After 15 years in the animal welfare industry, I was left disappointed and disillusioned by my time at the ASPCA. I loved my job and did good work, however, all it took was one person in upper management who had a petty vendetta against me to turn my dream job into a nightmare. I was unfairly targeted, bullied, gaslit, and ultimately unfairly terminated. Feedback was given to me months after the fact and many items were brought to my attention for the FIRST time during my performance evaluation. I was placed on a performance improvement plan, and had three meetings with management in which I was told I was doing a great job, with no complaints, and then suddenly let go with no explanation. Management above the senior level are cliquey, play favorites, and have some of the worst people skills you can imagine. They don’t want people with ideas or initiative or anyone who may question authority. Instead, they want their employees to smile, nod, and not challenge the status quo. If you don’t comply, be prepared for them to find any excuse to let you go. To succeed here, one must be prepared to have a brown nose. It’s a real shame- good employees, people experienced working with shelter animals, those who have real people skills, and those with an actual passion for the work are getting pushed out by truly terrible people managers and completely useless and biased “people team” - the only people they protect are the ones at the top. Unfortunately, the ASPCA is like every other large corporation that treats its employees like cogs in a machine that can easily be disposed of and replaced. Also, upper management is elitist and values higher education over experience and skill and there is minimal career growth potential, especially for animal care staff. Also, regarding resources, wow they could do so much better. Donate to your local shelter, please, it’ll do way more good.

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