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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,079 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      1.0
      Jan 19, 2016

      Never see your friends or family again!

      Tier ii technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money and benefits. That is all.

      Cons

      Expect to start at the bottom, and stay there. Management does not care about you, they only care about their numbers, and how they look to their boss. And if you are part of a union, they don't care either. Union only cares about getting their dues from you. Work life balance is a myth, vacation time can never be used, sick time is punishable unless you have FMLA, and unless you have seniority (which you won't) you will have the worst schedule imaginable, forever. However, they will keep telling themselves that it's alright because they send out employee satisfaction surveys to rate how they are doing periodically, and then promptly ignore them. AVOID AT ALL COSTS. IT'S NOT WORTH IT.

      2.0
      Jan 17, 2016

      Sales with favoritism and no life

      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Raises occur every half year and are pretty decent. Benefits including discount off of service, home services, and the online marketplace. Interacting with different types of people with different backgrounds always makes every day different. Good amount of vacation and retirement plan.

      Cons

      Certain reps in the company get away with anything, without doing work. There's specific reps in the area I work that are handed sales or accounts to deal with, and can get away by sitting in the backroom or at a computer without being told anything. Shady stuff happens as well, and the same people get away with doing that and receive applause for having good, "numbers" Besides that, be prepared to not have a life for the first few years working here. AT&T could care less about you or your family. You won't have weekends off unless you stay with the company for several years. Another con is the attendance policy. If you miss one day you receive a point. That point does not fall off until after a year. Get 8 of those and you're done. Have fun with that if you have kids

      3.0
      Jan 15, 2016

      Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefit plan. Corporate name carries positive image.

      Cons

      Reduced support for customer facing positions, support is being outsourced.

      Viewing 457 - 459 of 42,079 Reviews
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      Glassdoor has 46,504 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.