Is Aaron's a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Aaron's have rated their employer with 2.6 out of 5 stars in 159 Glassdoor reviews. This is a lower than average score with the overall rating of Aaron's employees being 2.9 out of 5 stars. Search open Customer Service (CSR) Jobs at Aaron's now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Aaron's .

Does Aaron's pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Aaron's with 2.9 out of 5 stars based on 159 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Aaron's.

How happy are Customer Service (CSR) professionals working at Aaron's?

5% of Customer Service (CSR) employees at Aaron's would recommend their employer to a friend. This rating has decreased by 59% in the past 12 months. Customer Service (CSR) professionals have also rated Aaron's with a 2.2 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.9 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Aaron's?

General Manager (278) , Sales Manager (228) , Customer Service Representative (101) , Customer Account Manager (90) , Product Technician (88) , Manager Trainee (71) , Regional Manager (47) , Customer Accounts Manager (44) , Sales Associate (44) , Account Manager (37) , Store Manager (29) , Manager (27) , Customer Service Representative (CSR) (21) , CAM (18) , Customer Account Advisor (16)

What are the pros of working at Aaron's according to real employee reviews?

"Benefits are good & inexpensive" ((in 161 reviews)); "The great people that you get to see and work with on a regular basis." ((in 88 reviews)); "They have great contest and bonus but they set the bar to high sometimes for you to reach them." ((in 34 reviews)); "My coworkers were a great group of people" ((in 27 reviews)); "Culture is great and lively" ((in 27 reviews))

What are the cons of working at Aaron's according to real employee reviews?

"The hours are long and worth it if you have control of your business... however you do not." ((in 189 reviews)); "if you don't have the right management it sucks you have to call ppl daily and its low pay" ((in 146 reviews)); "Poor management and lack of organization." ((in 109 reviews)); "Hours and upper management are horrible." ((in 89 reviews)); "No work life balance you spend so much time at work that you barely have anytime for your family" ((in 81 reviews))

Skip to content Skip to footer

Notifications

Aaron's

Aaron's Customer Service (CSR) reviews

2.6

5% would recommend to a friend

(159 total reviews)

Cory Miller

Not enough data to show CEO approval

5% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Career opportunities

2.9

Culture & values

2.9

Compensation and benefits

2.7

Senior management

2.2

Work/Life balance

Customer Service (CSR) employees have rated Aaron's with 2.6 out of 5 stars, based on 159 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Aaron's is rated 26% below average by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

3.0

Jul 1, 2026

Flexible scheduling, but expect long hours and tough work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling for the most part. Store manager was great, but upper management had unrealistic expectations.

Cons

Long hours and back breaking work at times

3.0

Mar 16, 2026

Not a bad company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Stable job to bring in a check

Cons

This position is demanding. Be prepared do all tasks.

1.0

Nov 21, 2025

Crap

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros that I can think of

Cons

Everything, anything, lies, deceit, harassment

Viewing 1 - 3 of 159 Reviews

Top companies for "Compensation and Benefits" near you

The Home Depot

3.5★Compensation & Benefits

IKEA

3.6★Compensation & Benefits

Harbor Freight Tools

4.0★Compensation & Benefits

Bob's Discount Furniture

3.6★Compensation & Benefits

Jobs at Aaron's

Customer Accounts Manager

Customer Accounts Manager

Customer Accounts Manager

Customer Accounts Manager

Aaron's reviews FAQs

Aaron's reviews Aaron's Customer Service (CSR) reviews

Aaron's

Aaron's Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible scheduling, but expect long hours and tough work

Not a bad company

Crap

Top companies for "Compensation and Benefits" near you

Jobs at Aaron's

Aaron's reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Aaron's reviews FAQs

Jobs at Aaron's