Aaron's Customer Service (CSR) reviews

2.6

5% would recommend to a friend

(159 total reviews)

Cory Miller

Not enough data to show CEO approval

5% positive business outlook

Customer Service (CSR) employees have rated Aaron's with 2.6 out of 5 stars, based on 159 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Aaron's is rated 26% below average by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

159 reviews
4.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

There are opportunities to change position while working here, however all of them rely heavily on customer service skills.

Cons

Cleaning dirty furniture and moving furniture often.

avatar
Aaron's Response
1y
Thank you for sharing your experience with us. We appreciate your feedback and having you as part of our team. At Aaron’s, we strive to provide excellent service with every interaction. The foundation of our company is service and the reason we exist is our customers and team members. Thank you for taking time to share your positive experience.
5.0
Jan 8, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

The coworkers become family and customers were friendly

Cons

Meeting the quota for sales can be tricky

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Aaron's Response
1y
Thank you for sharing your experience with us. We appreciate your feedback and having you as part of our team. At Aaron’s, we strive to provide excellent service with every interaction. The foundation of our company is service and the reason we exist is our customers and team members. Thank you for taking time to share your positive experience.
4.0
Nov 7, 2024

Stayed Busy

Recommend
CEO approval
Business Outlook

Pros

Promote from within the company

Cons

Focus on too many metrics

avatar
Aaron's Response
1y
Thank you for sharing your experience with us. We appreciate your feedback and having you as part of our team. At Aaron’s, we strive to provide excellent service with every interaction. The foundation of our company is service and the reason we exist is our customers and team members. Thank you for taking time to share your positive experience.
Viewing 7 - 9 of 159 Reviews

Glassdoor has 2,195 Aaron's reviews submitted anonymously by Aaron's employees. Read employee reviews and ratings on Glassdoor to decide if Aaron's is right for you.