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Act-On Software

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Act-On Software reviews

2.6

36% would recommend to a friend

(247 total reviews)
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Kate Johnson

34% approve of CEO

16% positive business outlook

Act-On Software has an employee rating of 2.6 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Act-On Software employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

247 reviews
3.0
Oct 4, 2016

The death spiral has begun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people. Free unhealthy snacks and drinks.

Cons

Lots of competition. Employees lack experience and longevity. Bleeding cash and not making sales numbers, layoffs, cost cutting galore. No real differentiation in market.

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Act-On Software Response
9y
I appreciate your perspective about the company. We’ve had to make significant changes to the business across the board to put us in a better position to grow and scale the company. This typically leads to an influx of new leaders as well as new employees, growing pains, and at times reductions in parts of the business. But these changes have led to a stronger business model and we’re now in the right deals where we are seeing healthy levels of competition. Additionally, we’re driving an increased focus in making the marketer’s successful across all customer touch points from the first brand experience, through the buyers journey, to becoming customer advocates. With this focus comes additional differentiation, and I’m excited about the vision and roadmap of our solution.
1.0
Jan 24, 2018

A turd that won't flush

Recommend
CEO approval
Business Outlook

Pros

free drinks in the kitchen and snack. No one knows how anything works or operates at the business, you could be playing the stock market all day and no one would know.

Cons

no leadership, no direction, New CEO is not new to Act-On. Invited all her friends from Jive to join the party. No actual new blood or ideas. Product hasn't been updated in years.

1.0
Jan 4, 2018

Latest CEO change at Act-On is the company's last act

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A real opportunity for someone who likes free fall

Cons

You will have to put up with a mean and incompetent management, and a slew of misinformation. Here are some of them: A) They claim the current management was responsible for company growth when the reality was just the opposite. The company's business shrunk in the last 3 years B) Company claims that the ex-CFO is the right person to focus on product innovation. That's a big joke. The ex-CFO has no knowledge of even what the Act-On product does. C) The new COO is being given credit for things he did not do. As the previous head of business development he did no significant new deals in 2 years and lost the company's biggest customer, Microsoft. D) Only one board member actively involved in the company This person is the least qualified person to help management. Only two types of people will join this company: 1) mercenaries who are at the end of their careers and looking to bleed what's left in this once great company or 2) idiots

Viewing 4 - 6 of 247 Reviews

Glassdoor has 257 Act-On Software reviews submitted anonymously by Act-On Software employees. Read employee reviews and ratings on Glassdoor to decide if Act-On Software is right for you.