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Act-On Software

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Act-On Software reviews

2.6

36% would recommend to a friend

(247 total reviews)
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Kate Johnson

34% approve of CEO

16% positive business outlook

Act-On Software has an employee rating of 2.6 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Act-On Software employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

247 reviews
3.0
Feb 11, 2015
Recommend
CEO approval
Business Outlook

Pros

-Fast growing company -Free breakfasts, lunches, and snacks -Room for growth

Cons

-Horrible work-life balance -Little focus on custom retention. 100% focused on customer acquisition -Little transparency or updates on company direction from executive leadership

5.0
Jan 30, 2015
Recommend
CEO approval
Business Outlook

Pros

I actually look forward to work each day.. Act-On is a genuinely fun place to work. This is not manufactured fun like my past jobs at big software companies, The local office doesn't have ping pong or Foosball like other Act-On locations... We have laughs, gongs, high fives. . I have my down moments when a sale goes bad, or I'm hung up on for the second time in a day. But .that's no different than any other sales job. In fact the focus on performance and pressure to perform is pretty mild. The most pressure I feel is from other sales people. I work in the newest Act-On office. The management is always busy, so you have to get used to very direct answers and an occasional expletive for punctuation.. Not rude, just very direct. You always know where you stand. But I think they would stand in front of a bullet for me .I get the feeling that the management really cares about all of the employees. At first, I was a little worried about the job. Beginning with the temporary office, flip flop wearing, out-of-state manager, helter- skelter work pace and the scary number of new people being hired. I'm not worried any more. I can absolutely see this as a long term career.

Cons

The office is small and loud. We have 20 people within 30 feet, of each other, all talking on the phone at the same time. Well, It is unnerving and it takes a while to get comfortable with the constant chatter. I'm looking forward to our flashy new office. I hear it's much bigger.

2.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people in general Fun energy and vibe initially Good for about 3 months if you need an in between job. Easy interview process.

Cons

They will probably crash and burn as turnover is really bad. Everyday has no work life balance is like working a typical sales job end of the quarter. Where there is smoke there is fire. Plenty of negative reviews on here to show a trend of place that does not truly value their reps. Read through them as you will spot a few similar points. Favoritism is huge as you do not have a territory. The senior selected reps get all the big agencies and just sit back making money. The 80/20 rule is big at Act-On. 80% not making it while 20% (favorites) hit their number. This is an outbound sales call center where smiling and dialing is the name of the game.

Viewing 220 - 222 of 247 Reviews

Glassdoor has 257 Act-On Software reviews submitted anonymously by Act-On Software employees. Read employee reviews and ratings on Glassdoor to decide if Act-On Software is right for you.