Active Network Customer Service (CSR) reviews

3.0

43% would recommend to a friend

(36 total reviews)

Evan Davies

74% approve of CEO

42% positive business outlook

Customer Service (CSR) employees have rated Active Network with 3.0 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Active Network is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
3.0
Oct 19, 2021

Active

Recommend
CEO approval
Business Outlook

Pros

Great people and game area.

Cons

Processes could be improved to better serve the clients

3.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Ok benefits, subscribe to activex

Cons

Interoffice politics and cliques abound

3.0
Jun 7, 2021

Great Company pre-covid!

Recommend
CEO approval
Business Outlook

Pros

Culture and promotion of work life balance.

Cons

Poor product management making it difficult to sell products not ready for the market. Quotas have not been adjusted post COVID. Internal project Lead times and Legal review process for contracts takes an unheard of amount of time.

Viewing 4 - 6 of 36 Reviews

Glassdoor has 1,011 Active Network reviews submitted anonymously by Active Network employees. Read employee reviews and ratings on Glassdoor to decide if Active Network is right for you.