Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

5.0

Sep 19, 2024

Absolutely amazing place to work

Division training manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers are like a second family

Cons

I don’t have any cons

Advance America Response

1y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

3.0

Sep 17, 2024

Average workplace

Branch manager

Recommend

CEO approval

Business Outlook

Pros

My co-workers on the branch level are amazing. Good work/life balance, okay benefits.

Cons

Very small amount of people in upper management (who tell branch employees how to be better) have ANY idea at all how ANYTHING is done at the branch level. How can you make me better if you don’t know the basics? You can’t, and they don’t care. Company rolls out new initiatives, gets tunnel vision discussing it, and then BAM…it wasn’t ready to be implemented real time, so we wait, and now the ONLY thing we talked about for a month doesn’t matter. Test it and get it right the first time. Complete disconnect between upper management and the customer facing staff at the branch level. Job postings are just for show. They already have inside chats about these jobs and hand them out before the opportunities are posted. HR is in management’s pocket, so you better not complain.

4.0

Sep 4, 2024

Best Company Ever

Manager

Recommend

CEO approval

Business Outlook

Pros

Half-Day Saturdays Severance Pay Room for growth Supportive Managments

Cons

Long Fridays Must wear dress clothing No Sandals Raises were like a nickle or dime a year.

Advance America Response

1y

We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

Viewing 40 - 42 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Absolutely amazing place to work

Average workplace

Best Company Ever

Jobs at Advance America

Advance America reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Advance America reviews FAQs

Jobs at Advance America