Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Advance America

Engaged Employer

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)
avatar

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

984 reviews
1.0
Sep 7, 2015

Csr

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Busy inviroment get to meet some really good people customers that is

Cons

Manager had a foul mouth and the assistant manager bullies co workers. A horrible cycle those poor people are in

2.0
Sep 5, 2015

Assistant manager

Assistant manager
Recommend
CEO approval
Business Outlook

Pros

Love the customers and most of the employees.

Cons

It's not about the customers. It's about jumping through hoops for the powers that be. I know a manager that makes fun of the customers to their face for not handling their money correctly. Then convinces the DM that she is just being firm. It's not like these people don't know they have problems. They are trying to help themales as best they can and she knocks them down.

4.0
Sep 5, 2015

Great at first

Call center representative
Recommend
CEO approval
Business Outlook

Pros

The contact center for Advance America is very new. Started at the end of 2013 and was very awesome to work for at first. The atmosphere was relaxed and I actually went to work happy every single day. The people were great to work with and the pay is good. There are bonuses that you can get for meeting your monthly goals.

Cons

The constant changes without adequate training to compensate takes its toll after awhile, and you have agents with out dated information. Also, need more supervisors and better software.

Viewing 778 - 780 of 984 Reviews
Related searches: Advance America jobs | Advance America salaries | Advance America benefits | Advance America interviews
ReviewsAdvance America reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.