Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 30 reviews)); "Good work/life balance" ((in 28 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 20 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 17 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

2.0

Apr 1, 2015

It's all about making your manager look good. Management has a sense of entitlement.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The clients are the best part of the job. They appreciate the service you offer and they ask for you when you are off.

Cons

Management is only looking out for themselves. Work 11 hrs every Friday and get one Saturday off a month. They will hire someone from outside the company rather than promoting from within and you are expected to squeeze 6 pages of collections calls into a workday filled with client services and file management. Often time, you are by yourself.

2.0

Mar 31, 2015

The devil lives within those walls!

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Paid holidays and vacation. Some managers will work around schedules.

Cons

Too much freedom can be a good thing. I saw too many people doing whatever they wanted because there was no one there to stop them. It made the job harder on those who cared about working and actually wanted to do what was right. When you work in a store with only one or two other employees, you need to be able to rely on each other. There are too many situations where people get too comfortable and don't do their jobs.

1.0

Mar 25, 2015

Crazy company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers all work well together but management would rather sit in the back laugh and joke around.

Cons

They don't care about you, your family, or their customers. In training they say their objective is to cater to the least sophisticated consumer and I think that explains it all.

Viewing 826 - 828 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Strategy & Strategic Program Manager

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

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It's all about making your manager look good. Management has a sense of entitlement.

The devil lives within those walls!

Crazy company to work for.

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