Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Great work life balance here" ((in 26 reviews)); "Training can be good" ((in 19 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 17 reviews)); "Great employees to work with." ((in 13 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 64 reviews)); "Poor upper management ." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "Long hours and on call duties" ((in 20 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

1.0

Aug 3, 2016

Horrible Place to Work

Center manager

Recommend

CEO approval

Business Outlook

Pros

Schedule Flexibility, Benefits, and some co-workers

Cons

Worst Training ever. Was cussed at and was a glorified Cashier during training. Totally unprepared when I came to my center and was told to look at policy when there was a line at the door. Would never recommend this job to anyone.

1.0

Jul 2, 2016

Worst place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None. Absolute, worst job. The only pro is not having to go and work at that God forsaken place again.

Cons

Terrible management. Don't work here. Long hours. Over worked and unappreciated. Worst place to ever work in the history of ever.

4.0

Jun 6, 2016

Center Manager in Alabama

Center manager

Recommend

CEO approval

Business Outlook

Pros

Great hours and benefits Closed on Sunday Easily promoted Opportunity to receive incentives Experience is very useful on future resumes Wonderful customers Work is extremely detailed but easy

Cons

Upper management (RDO, DDO) not on the same page Collection calls Unrealistic financial goals High turnover rate I worked by myself for about 2 months Pay could be better for the amount of work Field calls Marketing is often a dead end because of the type of industry

Viewing 85 - 87 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time