Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

5.0

Nov 13, 2025

Advance America is truly one of a kind I love working for such a outstanding company and my co workers

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Love the hrs, my co workers, my bosses, my customers our management really trys to care for our care and well-being

Cons

Need information faster to pass on to our customers too hands on new management sometime so there is minimal cons

Advance America Response

6mo

Thank you so much for this wonderful feedback! We're thrilled to hear that you love working at Advance America and that you feel valued by your team and management. Your kind words about our flexible hours, supportive coworkers, and caring leadership mean everything to us. That's exactly the culture we're building across Purpose Financial and our family of brands. We appreciate your constructive feedback regarding information flow to customers and management approach. Your insights help us continue to refine our processes and ensure our teams have what they need to serve customers excellently. Thank you for your 3 years of dedication as an Assistant Manager in Washington, MO. Team members like you are what make Advance America truly one of a kind!

3.0

Oct 20, 2025

Great 8 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy hours and nice having sundays off

Cons

Didn't like selling all the extra products

Advance America Response

6mo

Thank you for 8 wonderful years of service at Advance America! We're grateful for your dedication and loyalty. We're glad you appreciated the flexible hours and schedule — those benefits are important to us as we support our team members' work-life balance. We hear your feedback about the product sales expectations. Your perspective helps us continue to evaluate how we can better support our employees while meeting our business goals. Thank you for being part of the Advance America family for so long. We wish you all the best in your next chapter!

3.0

Sep 5, 2025

Great culture

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work for

Cons

Pay and health benefits are not the best

Advance America Response

6mo

Thank you for the positive feedback about our great culture at Advance America! We're pleased you're enjoying your experience as a Branch Manager in Slidell, LA. Creating a supportive workplace is a priority for us. We appreciate your honest feedback regarding compensation and health benefits. Your input is valuable as we continually work to enhance our employee offerings and ensure we're competitive in supporting our team members' needs. Thank you for your commitment over the past 1-2 years. We're committed to listening to feedback like yours as we grow Purpose Financial and strengthen our benefits packages.

Viewing 7 - 9 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Advance America

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Advance America is truly one of a kind I love working for such a outstanding company and my co workers

Great 8 years

Great culture

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