Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 60 reviews)); "Good work/life balance" ((in 28 reviews)); "People in my center were great to work with!" ((in 27 reviews)); "Training can be good" ((in 21 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 17 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 61 reviews)); "Long hours and on call duties" ((in 20 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Too much favoritism." ((in 11 reviews)); "There is no room for advancement" ((in 11 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Mar 3, 2014

There is no loyalty to the employee When certain mistakes are made there is no 2nd chance. It's just termination

Manager

Recommend

CEO approval

Business Outlook

Pros

There are no pros for working for this company

Cons

There is no company loyalty to the employee. It is all about the company and not about the employee or what is best for the customer

3.0

Feb 27, 2014

loan processor, tax preparer, customer service

Center manager

Recommend

CEO approval

Business Outlook

Pros

working with diverse customers, management

Cons

there was no room for negotations

3.0

Feb 19, 2014

Upper Management Most Likely To Come From Outside The Company :( Hope This Helps Someone Out There!

Center manager

Recommend

CEO approval

Business Outlook

Pros

Schedule Health Insurance Dental Insurance Life Insurance Vision Insurance Paid Holidays Without Working Them Paid Training, Hotel, Gas, And Meals Wonderful Talented People - Just Have To Find Those Few Bonuses Great Place To Start At Then Transfer To A Bank/Higher Paying Financial Institution Find A Center With Great People And Be A Sponge Will Assist With Business Classes Approved By Company Opportunity To Be Promoted With Very Hard Work Personal and Floating Holiday Time Off

Cons

No 401K Match - Poor Investment Selection Non Compassionate Upper Management(Some) The Greatest Employees Left When Company Downsized With Regulation Changes Lacking Vacation Accrual Under Educated Upper Management Very Strict Error To Write Up Policy Not Allowed To Use All Available Collection Tools Sales Sales Sales! Field Call Mileage Pay Mandatory Marketing Poor Continuing Training Program Industry Is Heavily Regulated Ashamed To Tell Anyone Where I Worked :( General Public Has Negative View Of Industry Bonuses Very Hard To Achieve Double Logging Very Few Raises Significantly High On Turnover Percentage

Advance America Response

11y

Thank you for your feedback. We are pleased to hear you appreciated the numerous benefits offered in all full-time employees. Our industry is heavily regulated to protect our customers and ourselves. Advance America also presents its fees in a clear and easy to understand format to ensure customer confidence.

Viewing 904 - 906 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

There is no loyalty to the employee When certain mistakes are made there is no 2nd chance. It's just termination

loan processor, tax preparer, customer service

Upper Management Most Likely To Come From Outside The Company :( Hope This Helps Someone Out There!

Jobs at Advance America

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