Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 60 reviews)); "Good work/life balance" ((in 28 reviews)); "People in my center were great to work with!" ((in 27 reviews)); "Training can be good" ((in 21 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 17 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 61 reviews)); "Long hours and on call duties" ((in 20 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Too much favoritism." ((in 11 reviews)); "There is no room for advancement" ((in 11 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

1.0

Sep 30, 2013

Make the best out of a bad situation

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

insurance! Customer interactions! Co-Worker interactions!

Cons

salary, high turnover, never- ending policy changes!!!

Advance America Response

12y

Customer interactions are one of the best parts of working for Advance America! Our customers truly appreciate the variety of financial services offered. Our compliance team constantly updates policies in order to adhere to federal laws. Just like our Creed states “Respect the Law: It is there to protect us and our customers” Many employees consider this to be one of the many reasons why they love Advance America.

4.0

Sep 26, 2013

My experience at advance america so far has been pronominal.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I have always been a person who likes to assist others when there are so may other places to chose. This would be one of the best reason for me working at Advance America.

Cons

The only downer that I can find when working for Advance America would be that. Sometimes, we are unable to help some customers even after offering all that we have.

Advance America Response

12y

Thank you for your feedback. We are proud to have such a compassionate individual on our team! Although some stores have comment boxes, we would recommend advising customers to comment through our Customer Comment Line and website.

3.0

Sep 19, 2013

Good clerical job with a lot of customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to do, clean job.

Cons

Each day different schedules, being alone in the store is risky especially since we handle cash. Very low pay.

Viewing 919 - 921 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Strategy & Strategic Program Manager

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time