Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 28 reviews)); "Great work life balance here" ((in 27 reviews)); "Training can be good" ((in 18 reviews)); "Paid holidays off." ((in 17 reviews)); "Can earn bonuses; if you meet store percentages" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 60 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Managers are above are back and forth with what they want." ((in 24 reviews)); "Long hours and on call duties" ((in 20 reviews)); "There is no room for advancement" ((in 14 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Sep 25, 2023

Drains your soul..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

2 week vacation after 1 year of employment..though you will most likely not be able to utilize it..then forfeit it beginning of next year

Cons

Work you to death. Train you to develope relationships with customers..then force you to use that as a weapon when hard times hits..

Advance America Response

2y

We regret that your experience at Advance America didn’t meet our intention to be the best place you have ever worked. Rest assured, we are taking your feedback to heart and will use it to identify ways to improve.

3.0

Sep 21, 2023

The company is okay

Consumer lending sales specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance, holidays and weekends off

Cons

Driving your personal vehicle for outside marketing purposes

Advance America Response

2y

We regret that your experience at Advance America doesn’t meet our intention to be the best place you have ever worked. Rest assured, we are taking your feedback to heart and will use it to identify ways to improve.

4.0

Sep 20, 2023

Good company

Manager

Recommend

CEO approval

Business Outlook

Pros

Ok pay, training ok close to my house

Cons

Work Saturday, lack of training.

Advance America Response

2y

Thank you for bringing your concerns to our attention. Please contact our Employee Relations team at 1-888-801-7533 to discuss training matters further. Together, we will do what we can to improve and ensure all employees are up to date on the latest training.

Viewing 88 - 90 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

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Drains your soul..

The company is okay

Good company

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