Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
2.0
Aug 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Evviorment is plesant, you get to leave the office now and then for marketing, going to the bank etc

Cons

Field Collection Calls!!! I had to go to delinquit customers homes and jobs to attempt to collect money if I could not contact them via phone. Lots of crooked employees, so many get fired for stealing money. buzzer doors for security, we got this not long before i left, two stores in the same industry had shootings in them so they were installed, not always safe. I was tring to recruit someone forever and couldnt hire anyone since no one could pass the background check. you will also make about 100 or so collection calls a day depending on if your customers are paying or not. You basically Loan Sharking since the rate is like 500%, honestly

4.0
Jul 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Working with people from all walks of life. You really get to know your clients.

Cons

Deliquent account collections. Some people won't be back to repay their loans.

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Advance America Response
11y
Thank you for your feedback. We are glad you enjoyed getting to know your customers. It is true that some will never pay back their loans, which is why we focus our collection calls on helping the customer, even if that means we have to write their debt off.
Viewing 949 - 951 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.