Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

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Disability

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Jun 3, 2013

.....

Center manager

Recommend

CEO approval

Business Outlook

Pros

not much to say here

Cons

Huge push on secondary products, will terminate you regardless of your efforts with marketing and trying to grow the center

Advance America Response

12y

Thank you for your feedback. While some team members experience shorter tenures than others, we are happy to have numerous team members with long tenures, including 5, 10, and 15+ years, in a variety of roles and career progressions.

5.0

Jan 31, 2013

I love working at AA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

hours, customers, management, DDO is great!

Cons

pay to little for everything they want you to do

1.0

Nov 8, 2012

First job after a year of unemployment - got me used to having a schedule again.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

My shift started late enough to get my kids off to school; it's an easy job, not demanding at all, not much thinking required. The manager I worked with was amazing and I was happy to see her each day.

Cons

It's very much an entry-level, revolving door job; employees are treated like numbers; doesn't pay enough to pay my bills; no room for advancement, professional growth, or sharing of ideas and suggestions. The store is a very bare-bones operation. Very repititious and boring, no challenges. Mileage reimbursement didn't even compensate the cost of starting my car up (25-cents per mile)

Viewing 946 - 948 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

.....

I love working at AA

First job after a year of unemployment - got me used to having a schedule again.

Jobs at Advance America

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