Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Feb 5, 2012

Do not work for this company!

Center manager

Recommend

CEO approval

Business Outlook

Pros

you get to sit down a lot, they offer benefits standard to other employers, it's not a difficult job, every day is pretty much the same

Cons

management was very disrespectful, too much pressure to achieve unrealistic results, two-faced expectations, very long hours and you don't always have the help you need at your center, I felt underpaid and overworked a lot of the time, if customers wouldn't answer their phones you got blamed for poor collections

1.0

Jan 17, 2012

Wait on a Good Job to come along, stay away from this company

Divisional director

Recommend

CEO approval

Business Outlook

Pros

I started with Advance America in 2002 when they had great leaders paving the way and everyone was treated fairly, both employees and customers.

Cons

Current Regional and Executive Managers don't have a clue on how to run the company and they treat everyone with ZERO RESPECT!!!

Advance America Response

11y

Thank you for your feedback. We are glad you admired our leaders who started with the company. Our current RDOs and Zone Execs are tremendously talented people looking to improve the company.

2.0

Jan 1, 2012

up and down like any job but its ajob overall I HATE IT(wrost i ever had)

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is a job thats they best thing about it is it is a check every two weeks.At my center i would says the best pro for me would be some of my customers(nothing to do with Advance america)

Cons

Work hours for starters,My DDO with her attuide,unable to have family time due to work,company feels as if they kno wats imporant in your lifre more so than you dothis is just a start of cons for me.

Viewing 961 - 963 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Do not work for this company!

Wait on a Good Job to come along, stay away from this company

up and down like any job but its ajob overall I HATE IT(wrost i ever had)

Jobs at Advance America

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