Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

Dec 12, 2011

Great Hours

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great hours, low stress environment. Vacation is also very good. Two weeks are given after 6 months. Overall nice place to work.

Cons

It's still retail, so hours can be hard sometimes especially during holidays. Some customers do not appreciate you, and can be hateful at times.

Advance America Response

11y

Thank you for your feedback. it is great to hear you are enthusiastic about learning and selling new products.

2.0

Dec 7, 2011

4 years of my life that I have wasted!

Center manager

Recommend

CEO approval

Business Outlook

Pros

My customers are what have kept me at AA this long! I love my customers and my employees!

Cons

My collections are NEVER good enough. Sales are NEVER good enough. You are NEVER holding enough checks! Heaven forbid something goes wrong that was out of your control,,,,but you are still held accountable for everything! I have wasted too much time at this place....missed weddings, birthdays, and funerals because I couldn't have off. I put my life on hold for a company that doesnt give a crap for their employees or customers. Don't waste your life for this place....get the heck out while the getting is good!

3.0

Dec 1, 2011

The Dumbing Down of America

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of qualified folks who had skills, knowledge and desire to make the company better than it was.

Cons

Not to bright senior management who removed those folks mentioned above and replaced them with lesser qualified folks.

Viewing 964 - 966 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Strategy & Strategic Program Manager

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time