Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

Sep 24, 2010

Okay place to work, if you don't care what others think

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

It was a good job for awhile. They were kind of flexible with work schedule (as long as there was two people working at a location).

Cons

If you were the only person at a location you had to work all the hours. That helped the paycheck but gets old fast. Also, I got tired of defending where I work (most people had payday lenders).

2.0

Jul 11, 2010

Stigmatizes Resume

Center manager

Recommend

CEO approval

Business Outlook

Pros

Offers management experience and skills, and lends some autonomy

Cons

Workload increase outpaces compensation Working at AA places a stigma on your resume and work experience

4.0

Jun 24, 2010

Advance America a good place to work

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good work enviroment, friendly coworkers, loyal customers. The company did not try to hide that it was having difficulties with the new law changes.

Cons

There are only two downsides for working for Advance America in Washington state. The first is that there is limited room for advancement due to consolidation. Second downside is that you could be laid off also due to consolidation

Advance America Response

11y

Thank you for your feedback. We are proud of our transparency to employees.

Viewing 979 - 981 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Strategy & Strategic Program Manager

Bilingual (Spanish) Preferred - Consumer Lending Sales Specialist - F/T

Consumer Lending Sales Specialist - Full Time