Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Jul 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Just the people you work with on the front line....some really good DL's...but not in my state.

Cons

Micro managing by certain power hungry DL's...upper management who have ZERO automotive background...they promote 99% from the outside...stores understaffed and you pay the consequences...like lose your job....an HR department that is a travesty to the word Human....they always look the other way and NEVER back up the store....motto once was"Best parts our people"...i said once was.....your past effort and success means NOTHING..management almost never gets 2 days off in a row....Sundays are brutal....always understaffed....

4.0
Jun 23, 2013

Need new direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and I only see my direct supervisor a few times a year so I am able to run the store how I see fit.

Cons

Lately corporate has been micro-managing the stores. We also use the slogan "Service is our best part." but we never have enough payroll to make that happen. We are more focused on numbers at every level. Our motto used to be "sell more parts, have more fun." Back then it was a funner place to work and the company did better financially. Now we drill down every figure possible. I appreciate having the reports capable of seeing how my team is doing, but putting so much emphasis on it is hurting moral. Also, the computer infrastructure is about 20 years behind.

2.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Who doesn't like someone treating you like a hero for some simple task? Most customers do appreciate us, and I appreciate them. The job is fairly low impact physically for a manager with health issues. As a third tier retail manager, I am paid slightly higher than Glassdoor has my job title's pay rate listed, but then again, I've been stuck in essentially the same position for 8+ years, so I'm not sure that's a pro.

Cons

Currently, I do the AGM job without the AGM pay. My store has no AGM, so I'm a defacto AGM. In my experience, and biased perspective: There is little need in this company for educated, professional, experienced, honest, loyal, hard working, ambitious, and proficient leaders. I have all the obvious qualifications for a GM job (Business management degree, ASE certification, experience, etc...). However, I cannot get the DM to enroll me in the management training course. I have been rejected for general manager jobs because I have not been through the course, and I have not been to the course because I failed a computerized psychological test years ago. I did pass that same test over a year ago, but it has not changed my opportunities. I'm seldom informed of opportunities that open up. I have to pursue them myself when I hear of them through the rumor mill. To top it all off, I've seen people whom I have supervised, who didn't want to work while they are at work, get opportunities I have been passed up for. That is demoralizing. This is a stressful job (mostly due to thin staffing). I had a possibly related life threatening health event, and, according to my district manager, I almost lost my job due to the one month my doctor ordered I take off. That entire month was covered by my accrued sick time. You could get fired for almost dropping dead and using sick time here.

Viewing 34 - 36 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.