Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Mar 4, 2013

Don't do it!

Recommend
CEO approval
Business Outlook

Pros

Being able to help people solve problems.

Cons

No time with family, must be a puppet, no say in how to run a store, changes daily, MICROMANAGED every minute of the day. After 14 long years I was let go for something someone else did and I was not aware of it. Often belittled by DL and they say they will back you that is a joke they back the customer period and will dog you out in a second!!!! The store does the work and everyone else above them reaps all the rewards will little or no effort!!

2.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Are vanishing quickly, We used to have a decent schedule that worked towards everyone's strengths, but now cube jockeys in some corporate office, have eliminated that option, and we must all follow some per-prescribed day on day off, morning shift, evening shift, morning shift, evening shift plan with no exceptions, that ruins any hope of having a social life or doing something other than think about work.

Cons

How about a company that based an employees worth on nothing more than a new computer system that measures only how much you sell per hour and nothing else. It and only it will determine if you get a raise or keep your job. Needless to say, while over the last year I've worked my butt off to get the stock out of the truck and onto the shelves, cleaning the store and working with customers, to make sure they get just what they need to get their project done, The computer doesn't care. And because I "didn't sell enough per hour" I don't merit a raise I'm here to tell them that things will be changing, I no longer care if the store is clean or not. If someone comes into the store seeking help, I'll point to the row and say look over there. When the truck comes, I might bother to stock something within, 5' of a register, but I wont be raising a finger to do anything that doesn't allow me to increase my sales per hour. I can't afford to miss an opportunity to sell some worth less piece-of-junk "featured item of the month" to someone (if they need it or not) The company spent millions building a program to tracks each employee's sale per hour, but haven't done a thing to fix the APAL system where we look up parts and pieces for customers, I can no longer count the number of times I've tried looking up something for a customer, the computer tell us that we have it, and then find out that it's not available,

Viewing 37 - 39 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.