Advance Auto Parts reviews

Whatever happened to the slogan "People are our best part?" Company very discriminatory toward women. What's worse, I had one of the highest customer satisfaction rates, highest sales rates, and on my own I took auto tech classes with my money, all because I wanted to be better at the job and hoped to be promoted. This company is a total lost cause. Upper management needs immediate removal and replacement by people with serious and in-depth automotive industry experience. Not just "retail experience." Not Best Buy, not Blockbuster, not Circuit City... not Target. As for human resources, if you knowingly refuse to respond to calls, get a new job. I am sick and tired of the PR bull from these people. They are well aware of significant problems, but they just put a nice veneer on it and sweep it under the rug. Wonder what will happen if the company accepts a leveraged buyout with Blackstone Capital. I won't be around to see. Apparently this company values minimum or close to minimum wage pay grades versus loyalty, parts knowledge, and human dignity and compassion. I hope they get whats coming to them, and fast. I have no sympathy for these people. On a side note, I know of two long time employees, one of whom was with the company 17 years, one of whom was with them for 10, who were terminated prior to their expected retirement. That is sickening. Especially considering one of them was a Master ASE.

Worst computer system I have ever seen in 20 plus years in this field. stocking hard parts ie pads, rotors , chassis come in once a week and are palated and in totes in no particular order. We cant sell what we dont have. To top it off, parts are not even checked in. How can you trust that the whole order is accurate? Worst customer base I have ever dealt with. I cant fix a persons car on the phone. At peak days we can have people lined up waiting, the phone ringing and we have 2 people on the counter, customers walking out because they get tired of waiting, all because the store has only so many labor hours available. The list could go on and on.