Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The work can be fun and rewarding The customers are good people for the most part I like the type of work

Cons

The management is very bad and have no clue of what we do Advance Auto has an "open door policy" but don't want you to use it The do not have proper labor hours to service customers The pay scale is ridiculous for what they ask you to do and know

2.0
May 2, 2011
Recommend
CEO approval
Business Outlook

Pros

The people at the right stores are awsome..at most stores along with most GM's.And good insurance. And a good Pro's for this job is if the stinking CEO would read this stuff since his picture is plasterd all over it.

Cons

No help!!! If they went back to paper applacations and let the GM decide who to hire not peopleclck...when half of them never come through,or a town where internet is not widlely used.And CDL SUCKS..mabey put a counter on how many times the phone rings,or how many times the scanner and battery tester are used....CDL is based on sales not traffic.

2.0
May 1, 2011
Recommend
CEO approval
Business Outlook

Pros

The Discount on parts is good to use The Team Memebers are mostly really fun to be around people The employee perks (i.e. verizon discount, etc.) are really nice to have Has the potential to be a top preforming organization

Cons

The stress at the managment level is horrible the forced over selling or attachment selling of parts is embarassing espcially if your working in a depressed area or a fixed income area makes you feel like a used car salesman CDL is so off target is almost usless. APAL is outdated, slow and far behind the curve if compared to the other guys systems. we cant do the job with out the right tools, productivity and service can increase triple fold if we could get into todays standards for useability. VCF and RC's are great when you have time and staff, but if you work to CDL doing a VCF with one customer just infuriates the other 3 standing in line waiting to check out because CDL has killed the staffing. Does CDL take into account the countless phone calls you have to attend to that eat up so much time? Service is our best part????? really now.... Traction scores are false indicators of performance. how can only 9s and 10s count?

Viewing 5428 - 5430 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.