Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

18% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Aug 24, 2016

General manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, great training but be knowledgable about repairs.

Cons

Bad customer base, for some reason they thought our store was a full blown repair shop and got mad daily because you wouldn't do the repairs.

3.0
Jul 21, 2016

GM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary was pretty decent. Great people to work with. Good product selection in parts with well-known brands and good availability. Made selling pretty easy.

Cons

Impossible to do everything they want done. They've cut hours to a point where GM has to physically be in too many places in the store at once, after they got rid of the AGM positions in most stores back in 2015. Customer service for DIY has gone out the window since then.

2.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

It's retail retail hours, retail customers etc. If you know something about cars it can be rewarding assisting people with their vehicles. But they don't want to pay you what you are worth.

Cons

Corporate trickle down. They care more about stock price and top level bonuses than customers or employees. They don't want to pay employees that have years of experience and know what they are doing.

Viewing 85 - 87 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.