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      Advance Auto Parts

      Engaged Employer

      Advance Auto Parts reviews

      3.1

      42% would recommend to a friend

      (5,524 total reviews)
      avatar

      Shane O’Kelly

      21% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      3.0
      Jun 23, 2013

      Good some days, intolerable others

      Retail sales, mvr, key holder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people I worked with were friendly and somewhat knowledgeable when considering auto parts. A lot of the regular customers were very friendly and understanding as well.

      Cons

      If you worked with a team member that had no idea what they were doing, they were making your life more miserable because you'd have to pick up their slack. Roughly 60% of the job is testing/installing batteries or checking OBD II codes. Company policy states we are not allowed to tell them what the OBD codes mean, but customers are never satisfied with just the code because they're expecting a free rundown of exactly what's wrong with their car. It boils down to a retail job offering free services that are heavily taken advantage of.

      2.0
      Jun 18, 2013

      Was great until the micro managing started

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very fast paced Knowledgeable teams Excellent Training

      Cons

      This company was great until they started micro managing everything we do in the store. Why have managers if all they do is carry out tasks and not actually manage.

      2.0
      Jun 16, 2013

      Click "Like" for micromanagement.

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As GM you still can hire your own staff without interference. Thus you can surround yourself with cool people at the store level. If you get a good GM it is easy for a great team member to move up. However, GM's have to juggle many grenades to move up and out of a store. Base pay for a GM is ok as long as you managing a hub store or one that does over 35k a week.

      Cons

      Micro. Management. GM's are becoming just another keyholder, only with crazy amounts of responsibility. Absolutely no appreciation for what a GM does from upper management....none. If you hit sales target 27 out of 28 days the one day you're guaranteed to hear from your DL is that one day you missed target. CDL is a sick joke. And the GM bonus plan is laughably bad.

      Viewing 124 - 126 of 5,524 Reviews
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      ReviewsAdvance Auto Parts reviews

      Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.