Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
avatar

Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Apr 10, 2013

New Updates on Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Any Port in a Storm. But don't plan on being appriciated for your work.

Cons

So the new year just arrived, our store has had stunning performance improvement over the previous year. Yet not one person got a raise. (summary: thanks for working so hard for us now (after inflation) do more for less.) Overheard a conversation between another RPP and the District Manager, (get your sales up, and I'll go to bat and push for a raise.) Despite the fact that he's the man that makes the decision.(there's no one he needs to push) and this particular RPP has consistantly met or exceded his sales goals. All they want it more sales.

2.0
Apr 6, 2013

Distant

Recommend
CEO approval
Business Outlook

Pros

There's room for advancement if willing to move

Cons

Not family oriented and team organized in some of there regions.

1.0
Mar 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Slowly diminishing to none, all that's about left is the discount and that will probably be gone soon

Cons

Thought I seen it all but it hit the lowest level the other day- and e-mail degrading the store employees because sales goals where not met. In-store riff between retail and commercial cause by division and corporate meddling. Greed has taken over this once proud and professional company that DID truly help the customer with there problems- Now it all about how deep one can get into the customers pocket be means of items they do not need or poor quality parts. Poor retail customer service due to manning levels being shift to the DIFM . One person at the retail counter will not and is not working. More and more people are walking out the door to the other 3 auto chains that are within 2 miles. Either give up the free services or staff the stores so we cant provide what corporate advertises.

Viewing 127 - 129 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.