Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Industry has potential for growth

Cons

Lost their values. No longer a special place to work as field management is not interested in what team thinks. This was great place to work with bright futures and had been lost. Turnover will have record highs in 2013.

2.0
Nov 1, 2011
Recommend
CEO approval
Business Outlook

Pros

-Great store level employees. -Ten years ago, had very knowledgeable employees, and paid fairly well. -The years before the Discount Auto merger, were fun and fulfilling

Cons

- Company has completely lost its way. Are you a service station or not? - All the "Free Services" have actually degraded the level of customer service. - Instead of working with the local garages and service stations to increase their businesses, Advance utilizes untrained, minimum wage employees to work on customer's cars for free. - "Why am I outside, lying in a filthy parking lot under a customer's car at 9PM on a tuesday night in late January?"...

1.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no pros in the store I work at

Cons

The general manager is abusive to me. There is much favoritism in our store. People who have just made manager are being paid the same as managers who have been managers for years and it's alright with them. I am constantly running shifts alone and told I have no right to complain. They do not care about our safety whatsoever. The store has been robbed at gun point and yet we have no security. Our store is hot like a plantation where slaves dwell. It is very stuffy and hot. I am bullied and harassed by my boss. I brought this to her boss and have been ignored. The employees are being played against each other. I am blamed for every mistake, every assessment that is failed. The store is treated as if it's a daycare the boss brings her child to work. I am accused of stealing because unfortunately I have become homeless while working there. I live in my car and she takes advantage of the situation. I am told how bad I look when I come to work and constantly belittled by my employer. I have considered suing but it not worth my time and money. I figured i would just put the abuse I am enduring on blast for all to see. I know they know who wrote it but I don't care. I can't wait to find employment elsewhere as I just can't take it no more. This is a messed up place to work. People get on camera stealing and get away because like I said there is rampant favoritism in our store.

Viewing 133 - 135 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.