Item: Advanced Call Center Technologies
Rating: 4
Author: Customer Service Representative

Question 1

Is Advanced Call Center Technologies a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Advanced Call Center Technologies have rated their employer with 3.0 out of 5 stars in 308 Glassdoor reviews. This is an average score with the overall rating of Advanced Call Center Technologies employees being 3.0 out of 5 stars. Search open Customer Service (CSR) Jobs at Advanced Call Center Technologies now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Advanced Call Center Technologies.

Question 2

Does Advanced Call Center Technologies pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Advanced Call Center Technologies with 3.2 out of 5 stars based on 308 anonymously submitted employee reviews. This is 3.2% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Advanced Call Center Technologies.

Question 3

How happy are Customer Service (CSR) professionals working at Advanced Call Center Technologies?

Accepted Answer

44% of Customer Service (CSR) employees at Advanced Call Center Technologies would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service (CSR) professionals have also rated Advanced Call Center Technologies with a 3.0 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.7 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at Advanced Call Center Technologies?

Accepted Answer

Customer Service Representative (254), Customer Service Representative (CSR) (54), Call Center Representative (40), Customer Service Agent (31), Supervisor (25), Call Center Agent (20), Agent (17), Operations Manager (14), Operations Supervisor (13), Fraud Specialist (10), Recruiter (10), Customer Service Associate (7), Fraud Analyst (7), Customer Service (6), Customer Service (CSR) (6)

Question 5

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

Accepted Answer

"Good Pay and incentives" ((in 105 reviews)); "Pay was good for the area and it was work from home" ((in 60 reviews)); "Benefits are good and affordable." ((in 39 reviews)); "Great people and an awesome job if you like to work alone!" ((in 25 reviews)); "Great coworkers, everybody is helpful" ((in 13 reviews))

Question 6

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

Accepted Answer

"Management is poor and clueless." ((in 77 reviews)); "Horribly disorganized, horrible training." ((in 54 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 16 reviews)); "•Poor communication between supervisors and and leads." ((in 15 reviews))

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