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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
5.0
Aug 17, 2023

.

Recommend
CEO approval
Business Outlook

Pros

Great recruiting staff! Helped with everything I needed and moved swiftly!

Cons

I have no cons at this time nothing but good things to say.

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Advanced Call Center Technologies Response
2y
We love to hear your feedback and are happy to hear you had a positive experience with our recruiting team! Thank you again for sharing your experience, we are grateful you are a part of #TeamACT!
5.0
Aug 17, 2023

Great Company to work for

Recommend
CEO approval
Business Outlook

Pros

Leadership, benefits and feeling of solid culture

Cons

I wish their PTO would rollover

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Advanced Call Center Technologies Response
2y
Hello, thank you for taking the time to leave us a review, we appreciate your feedback! You are an important asset to #TeamACT.
5.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

ACT has been an incredible workplace with skilled management, a peaceful work environment, and incredible opportunities to be promoted from within. The management there has always done an excellent job of helping me learn to grow in the knowledge of my career. They are extremely helpful and supportive, and specifically my manager Barbara True has displayed incredible leadership and has been a joy to work under! Working in the office at ACT allows me to make a good living, and avoid any distractions while I complete my work. I have made many wonderful friends there and enjoy the positive environment! Lastly, ACT promotes from within, so you can never expect a pleasant promotion to go to someone that does not work in each department. Base level agents can often make their way up to a supervisor in just a few months. It really is a great place to work and offers so many wonderful opportunities!

Cons

There really isn’t any cons that I can think of!

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Advanced Call Center Technologies Response
2y
Hey there ACT teammate, thank you so much for your kind words and for sharing your experience. We are grateful to have you on #TeamACT!
Viewing 310 - 312 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.