Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

39% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 110 reviews)); "Pay was good for the area and it was work from home" ((in 60 reviews)); "Benefits are good and affordable." ((in 32 reviews)); "Great people and an awesome job if you like to work alone!" ((in 29 reviews)); "Money good and that’s it" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 73 reviews)); "Horribly disorganized, horrible training." ((in 57 reviews)); "The supervisors have a lack for helping there employees" ((in 35 reviews)); "The managers aren't professional." ((in 15 reviews)); "•Poor communication between supervisors and and leads." ((in 13 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Skip to content Skip to footer

Notifications

Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(356 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

356 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 21, 2016

Treat your employee's better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice break areas Clean bathrooms Good security

Cons

Hours Low pay for hours Lies about bonuses Short on agents so steady calls Treat employee's with respect and the turn over rate would go down

3.0

Feb 16, 2016

Entry-level Position

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good place to get your foot in the door to gain more experience in customer service. Benefits after 90 days. Promotion within.

Cons

Minimum wage. Short staffed. Unorganized and it seems like they are trying to fix that.

1.0

Feb 8, 2016

Do not work here!!

Agent

Recommend

CEO approval

Business Outlook

Pros

Decent scheduling. Paid time off at 90 days.

Cons

Employees are treated terribly. Forget having an emergency, all they care about is their numbers and nothing else. Theyll say they want to work with you, but then hold it against you. You have to hound them to give you incentive pay such as holiday pay, bonuses, etc. Schedule changes too much and last minute and they don't care if its last moment notice, even though it's supposed to be a set schedule. NOT flexible scheduling like advertised.

Viewing 325 - 327 of 356 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Advanced Call Center Technologies

Customer Service Representative - Harlingen, TX

Forklift Road Technician

Forklift Shop Technician

Forklift Field Technician

Customer Service Representative - Tri-Cities, TN

Advanced Call Center Technologies reviews FAQs

Reviews Advanced Call Center Technologies reviews

Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Treat your employee's better

Entry-level Position

Do not work here!!

Top companies for "Compensation and Benefits" near you

Jobs at Advanced Call Center Technologies

Advanced Call Center Technologies reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Advanced Call Center Technologies

Advanced Call Center Technologies reviews FAQs