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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies Customer Service Representative CSR reviews

      2.6

      31% would recommend to a friend

      (54 total reviews)

      Hunter Croft

      23% approve of CEO

      29% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Compensation and benefits

      2.5

      Career opportunities

      2.3

      Senior management

      2.1

      Culture & values

      Customer Service Representative (CSR) employees have rated Advanced Call Center Technologies with 2.6 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Advanced Call Center Technologies is rated 27% below average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      54 reviews
      1.0
      Feb 12, 2022

      Csr

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you survive there you can survive everywhere

      Cons

      Management, policies, HR, everything is awful

      2.0
      Jan 10, 2022

      Outsourcing companies are wont to do as they do...

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training, fair pay, benefits, work from home, equipment provided

      Cons

      Unprofessionalism, borderline deceit and transparency with shifts, lack of policy comprehension (management and associate wide), lack luster training, quick movement between departments, faulty equipment, lack of job security, schedule subject to change

      Viewing 40 - 42 of 54 Reviews
      Related searches: Advanced Call Center Technologies Customer Service Representative (CSR) jobs | Advanced Call Center Technologies Customer Service Representative (CSR) salaries | Advanced Call Center Technologies benefits | Advanced Call Center Technologies Customer Service Representative (CSR) interviews
      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Customer Service Representative (CSR) reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.