Advanced Call Center Technologies reviews

High stress environment High turn over rate Management as a whole lacks care for the individual Company policies are unclear and the HR team does not clearly explain expectations or how to comply for things like FMLA or LOA They make it very difficult to get these things when you need them Overall middle management attitude is difficult and combative They will change your position, department, hours and job expectations with short notice and no pay rate increase. If you refuse they will take it as you voluntarily terminating yourself.

Literally everything. They lie to employees and prospective employees routinely. If they’re talking, they’re lying. They literally bribe employees to submit reviews for payment incentives. Routinely hire people and then when their start date rolls around, tells them the class is full and we don’t have work for you…keeping in mind, these people have quit their job on the promise of a start date. Pay is routinely lied about (pay and bonus structures are a complete joke - they can’t/downright refuse to even provide information on how bonuses are achieved, etc. , trainers are awful and threaten physical harm. Ongoing plumping issues AND employees who blatantly ‘work the system’ using call avoidance and keep their jobs. Upper level management aware of numerous issues ranging from lying, cheating, stealing time and the list goes on. RUN as fast as you can from this place.