Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 116 reviews)); "Pay was good for the area and it was work from home" ((in 62 reviews)); "Great people and an awesome job if you like to work alone!" ((in 31 reviews)); "Benefits are good and affordable." ((in 29 reviews)); "Money good and that’s it" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "Horrible training not to many managers not organized the ceo screams and curses out managers" ((in 54 reviews)); "The supervisors have a lack for helping there employees" ((in 40 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "The managers aren't professional." ((in 16 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (991 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews

1.0

Apr 15, 2017

They will hire anyone

Call center customer service

Recommend

CEO approval

Business Outlook

Pros

They will hire anyone, no drug testing and no background check.

Cons

Everyone starts at minimum wage, no matter what project you are on. Supervisors and Managers don't care why you are missing work they want you to come in no matter what.

5.0

Apr 14, 2017

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment to work in. They care about people including career growth within the company.

Cons

Need to work on a 401K plan for their employees.

4.0

Apr 12, 2017

WORKING AT ACT

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I love the hours tht I have

Cons

The slary is way too low

Viewing 820 - 822 of 991 Reviews

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Company ratings over time

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Reviews by job title

They will hire anyone

Great place to work!

WORKING AT ACT

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