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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
2.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

This job allows you to be very receptive to change, that's it.

Cons

The health insurance is really whack. The communication between higher management is very poor. It's a bait and switch type of thing as workers are told one thing in the hiring process and something else once they hit production. Overseas owners make stupid decisions and poor business choices as the company has lost multiple upper level management personnel due to resignations and dissatisfaction with the company. Pay as an Operations Supervisor is really low for the workload and no one praises you when things are going well. They all only notice when things aren't going so well. You are screamed at to meet metrics and if not met, they write you up.

2.0
Sep 7, 2016

Call center rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full time job with benefits

Cons

Company needs to provide better training

Viewing 850 - 852 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.