Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 114 reviews)); "Pay was good for the area and it was work from home" ((in 61 reviews)); "Benefits are good and affordable." ((in 35 reviews)); "Great people and an awesome job if you like to work alone!" ((in 27 reviews)); "The bonuses are good and it's not hard to bonus if you don't miss any days." ((in 15 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "Horribly disorganized, horrible training." ((in 52 reviews)); "The supervisors have a lack for helping there employees" ((in 35 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "The managers aren't professional." ((in 15 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews

2.0

Sep 20, 2016

Call center agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good place to start to learn the mortgage industry.

Cons

low pay rate and poor management

1.0

Sep 14, 2016

Horrible company...they are not fair and pay too low

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this place, I would given it 0 stars

Cons

It's crazy looks like a jail and they treat you terrible not fair at all and for the low wage they practically slave you run far away from here

2.0

Sep 14, 2016

A great in-between-jobs job

Facilities associate

Recommend

CEO approval

Business Outlook

Pros

The work is not difficult. Overtime is expected, depending upon your department. The paycheck is consistent.

Cons

The people you work with are often drug addicts or desperate for a few paychecks. It certainly does not feel like a place for a career to start.

Viewing 847 - 849 of 991 Reviews

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