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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      3.0

      41% would recommend to a friend

      (991 total reviews)

      Hunter Croft

      44% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      991 reviews
      1.0
      Jul 25, 2016

      Work Environment

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      health insurance, and the hour lunches at the beginning were nice. Easy to get call center experience. Dental insurance had a low copay.

      Cons

      could not bring your cell phone in. really bad environment to work in unprofessional. Your were treated like a factory worker. High turn over rate stressful

      2.0
      Jul 14, 2016

      Customer Service Advocate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bonus every month if you're at the goals aet forth.

      Cons

      Upper Management is ridiculous. They hire anyone who will fill the seat. Someone that has been working for 3 months will have a better chance of getting a supervisor position than someone that has been there for several years. Not to mention, most of the time they will not advise of an opening to the reps, they just pick who they want at the position and see if they will takr the job. If you aren't best friends with upper management, you can definitely expect to be on the phone while u work there without any place for advancement.

      Viewing 856 - 858 of 991 Reviews
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      ReviewsAdvanced Call Center Technologies reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.