Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

39% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 105 reviews)); "Pay was good for the area and it was work from home" ((in 60 reviews)); "Benefits are good and affordable." ((in 39 reviews)); "Great people and an awesome job if you like to work alone!" ((in 25 reviews)); "Great coworkers, everybody is helpful" ((in 13 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 77 reviews)); "Horribly disorganized, horrible training." ((in 54 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 16 reviews)); "•Poor communication between supervisors and and leads." ((in 15 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Skip to content Skip to footer

Notifications

Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(359 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

359 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jan 22, 2024

Pays well if you can shut your emotions off.

Prepaid claims agent

Recommend

CEO approval

Business Outlook

Pros

17/hr entry level position, paid training. Work from home

Cons

Unmonitored and violent cardholders that higher ups do nothing to work with you to escalate. Very tight rules very enforced. Supervisors give misinformation ALL the time, so do half of the trainers. intro, address. rinse. repeat. MINDNUMBING work... I've been here for almost a year and I've cried DOZENS of times.

1.0

Jan 17, 2024

Bad place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy to be hired and an income

Cons

Low pay, poor management, no room for growth as promised.

3.0

Jan 15, 2024

Good Job, poor leadership

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Great hours, excellent skills are learned in training, good pay

Cons

Bad leadership who are not help accountable for their actions

Viewing 85 - 87 of 359 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Advanced Call Center Technologies

Customer Service Representative - Harlingen, TX

Now Hiring: Customer Service Representatives – Start Strong with Paid Training!

Hiring Customer Service Reps – PTO, Benefits & Advancement Opportunities

Employee-Owned Company Seeking Bilingual Customer Service Reps

Operations Supervisor - Bristol, TN - Internal Only

Advanced Call Center Technologies reviews FAQs

Reviews Advanced Call Center Technologies reviews

Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Pays well if you can shut your emotions off.

Bad place to work

Good Job, poor leadership

Top companies for "Compensation and Benefits" near you

Jobs at Advanced Call Center Technologies

Advanced Call Center Technologies reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Advanced Call Center Technologies reviews FAQs

Jobs at Advanced Call Center Technologies