employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.1

43% would recommend to a friend

(990 total reviews)

Hunter Croft

43% approve of CEO

43% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.1 out of 5 stars, based on 990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

990 reviews
4.0
Aug 16, 2015

Cuustomer Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, calls are great to take, customers are nice and courteous

Cons

the environment is dull,the set up of the building is plain, and there is not enough competition

5.0
Aug 15, 2015

Agent

Recommend
CEO approval
Business Outlook

Pros

It's a job. Easy hiring process. Medical benefits. They work around your schedule. Laid back environment.

Cons

Supervisors are never available. Supervisors are undertrained. Agents are undertrained. Policies change often and are always unclear. Agents are underpaid for the amount of work we do.

2.0
Aug 14, 2015

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Travel and experience, room to grow.

Cons

Employees are disposable, the uppermost management does not care at all.

Viewing 913 - 915 of 990 Reviews

Glassdoor has 1,048 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.