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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies Customer Service Representative CSR reviews

      2.6

      31% would recommend to a friend

      (54 total reviews)

      Hunter Croft

      23% approve of CEO

      29% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      2.9

      Work/Life balance

      2.7

      Compensation and benefits

      2.5

      Career opportunities

      2.3

      Senior management

      2.1

      Culture & values

      Customer Service Representative (CSR) employees have rated Advanced Call Center Technologies with 2.6 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Advanced Call Center Technologies is rated 27% below average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      54 reviews
      3.0
      Oct 6, 2023

      Good job but management sucks!!!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent not really good in this economy. The hours are good

      Cons

      Bad management & training. Minimal training then your thrown into the job and basically have to learn on the job. A different change to the job role every other day. This is really a job for people who enjoy their job being their life.

      avatar
      Advanced Call Center Technologies Response
      2y
      Thank you for the feedback! We are always looking for ways we can improve and better ourselves for both our employee owners and our customers. Every bit of feedback helps, thank you!
      5.0
      Oct 5, 2023

      Great communication

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great communication and good energy all around

      Cons

      Sometimes sups can be a little nonchalant

      avatar
      Advanced Call Center Technologies Response
      2y
      Hey there, thank you so much for leaving your review. We are so glad to have you on #TeamACT.
      Viewing 13 - 15 of 54 Reviews
      Related searches: Advanced Call Center Technologies Customer Service Representative (CSR) jobs | Advanced Call Center Technologies Customer Service Representative (CSR) salaries | Advanced Call Center Technologies benefits | Advanced Call Center Technologies Customer Service Representative (CSR) interviews
      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Customer Service Representative (CSR) reviews

      Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.