Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Easy to do job and good pay" ((in 110 reviews)); "Work from home not going to site pay is good" ((in 62 reviews)); "Great people and an awesome job if you like to work alone!" ((in 30 reviews)); "Benefits are decent and not that expensive compared to other companies I have worked for in the past." ((in 27 reviews)); "Great coworkers, everybody is helpful" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 74 reviews)); "Horrible training not to many managers not organized the ceo screams and curses out managers" ((in 56 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 17 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (991 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews

4.0

Apr 19, 2024

Pros and cons

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay with great benefits

Cons

Management horrible, hard to get help if you had a question. They expect you to know info that's never taught to you at training

5.0

Apr 17, 2024

great place

Data entry

Recommend

CEO approval

Business Outlook

Pros

Good hours and great environment

Cons

I couldn't find any cons

2.0

Apr 15, 2024

Pros and Cons

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

I loved the job duties and people

Cons

Technical issues and no support with issues.

Viewing 169 - 171 of 991 Reviews

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Customer Service Representative - Harlingen, TX

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Scheduler BR Workforce Management

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

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Pros and cons

great place

Pros and Cons

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