Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

41% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 116 reviews)); "Pay was good for the area and it was work from home" ((in 62 reviews)); "Great people and an awesome job if you like to work alone!" ((in 31 reviews)); "Benefits are good and affordable." ((in 29 reviews)); "Money good and that’s it" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 75 reviews)); "Horrible training not to many managers not organized the ceo screams and curses out managers" ((in 54 reviews)); "The supervisors have a lack for helping there employees" ((in 40 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "The managers aren't professional." ((in 16 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (991 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews

3.0

Feb 21, 2024

Decent company

Claims customer care associate

Recommend

CEO approval

Business Outlook

Pros

Worked from home Plenty of training

Cons

My manager wasn't professional and during training, which was on site, it felt like I was back in high school.

Advanced Call Center Technologies Response

2y

Thank you for the feedback! We are always looking for ways we can improve and better ourselves for both our employee owners and our customers. Every bit of feedback helps, thank you!

3.0

Feb 21, 2024

Good

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Blessed job simple easy work

Cons

Keep your head down bro

Advanced Call Center Technologies Response

2y

We are always looking for ways to take #ACTion and your feedback helps us do so. Thank you for sharing your experience and leaving us a review!

3.0

Feb 19, 2024

Good pay, contract work

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

The starting pay is great for the area that I am located in. They offer full time jobs and if your project ends, they will provide you with another project to transfer to.

Cons

This is contract work, so projects tend to end. You may be moved around quite a bit.

Advanced Call Center Technologies Response

2y

Thank you for taking the team to leave us a review! Every bit of feedback helps, thank you!

Viewing 196 - 198 of 991 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Advanced Call Center Technologies

Customer Service Representative - Harlingen, TX

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Tri-Cities, TN

Customer Service Representative - Shreveport, LA