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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
2.0
Jan 15, 2015

ACT as career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good agents and some excellent supervisory staff

Cons

Poor upper management, treat employees with disrespect, use humiliation as motivation" tactic, with constant micromanagement by individuals who do not know the very projects they manage

1.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Meet people with the same troubles as you. Laugh with them about the company's and client's silly expectations. Watch 20 minutes of TV during your lunch break. If you like mind games this place is for you.

Cons

Eat another bologna sandwich or ramen noodle soup bowl in the lunch room while a TV cooking show is making something way more delicious. Don't forget to grab a Slim Jim to eat @ your desk. Um Um.

1.0
Dec 24, 2014

Minimum wage jail

Recommend
CEO approval
Business Outlook

Pros

U get paid every two weeks. Possible to learn a lot but you'll have to teach it to yourself. Good experience to take to another job.

Cons

Everything else. They hire any one so lots of high school drama. The pay is not worth how you are treated. No cell phones and dont dare get out of your seat to use the rest room more than once a day. They will constantly threaten that you will lose your job over anything. Went thru about 5 involuntary schedule changes. Even saturdays. Stay away.

Viewing 202 - 204 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.