Does Advanced Call Center Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Call Center Technologies employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Call Center Technologies. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Advanced Call Center Technologies?

39% of Advanced Call Center Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Call Center Technologies 3.0 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Advanced Call Center Technologies?

Customer Service Representative (254) , Customer Service Representative (CSR) (54) , Call Center Representative (40) , Customer Service Agent (31) , Supervisor (25) , Call Center Agent (20) , Agent (17) , Operations Manager (14) , Operations Supervisor (13) , Fraud Specialist (10) , Recruiter (10) , Customer Service Associate (7) , Fraud Analyst (7) , Customer Service (6) , Customer Service (CSR) (6)

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

"Good Pay and incentives" ((in 110 reviews)); "Pay was good for the area and it was work from home" ((in 60 reviews)); "Benefits are good and affordable." ((in 32 reviews)); "Great people and an awesome job if you like to work alone!" ((in 29 reviews)); "Money good and that’s it" ((in 14 reviews))

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

"Management is poor and clueless." ((in 73 reviews)); "Horribly disorganized, horrible training." ((in 57 reviews)); "The supervisors have a lack for helping there employees" ((in 35 reviews)); "The managers aren't professional." ((in 15 reviews)); "•Poor communication between supervisors and and leads." ((in 13 reviews))

What are employees saying about Advanced Call Center Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advanced Call Center Technologies layoffs and their outlook for job security at Advanced Call Center Technologies in 2026.

What are the top reviewed Advanced Call Center Technologies locations?

Johnson City , Harlingen , Norman , San Luis , Logan , Junction City , Boones Creek , Berwyn , Sacramento , Douglas , Carmichael , Kingsport , North Highlands , Dallas , Yuma , Oklahoma City , Houston , North Logan , Tennessee City , Charlotte , Shreveport , Elizabethton , Memphis , Fairview , Brownsville , Blountville , Knoxville , Manhattan , Wichita , Penn

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

3.0

39% would recommend to a friend

(356 total reviews)

Hunter Croft

44% approve of CEO

39% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

356 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Sep 28, 2017

HORRIBLE!

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, you don't have to move around much (which I personally hated), room for advancement (if you are a favorite)

Cons

Management picks favorites and allows them to move up. Its all about who you know, that is the way they promote people. You get talked to like a dog from the customers and management.

2.0

Sep 22, 2017

just some things

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO, benefits after 90days, paid training, always hiring, can usually start within a week of hiring

Cons

drama, noisy and loud environment, fluxing schedule without warning,

4.0

Aug 23, 2017

Customer Service associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

safe work environment, interesting problem solving, and friendly management

Cons

coworker turnover rate and pay

Viewing 295 - 297 of 356 Reviews

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Advanced Call Center Technologies

Advanced Call Center Technologies reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

HORRIBLE!

just some things

Customer Service associate

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