Advanced Technology Services reviews

call center environment, long time for opportunities

Corporate is very top heavy. If you review the org charts, you will see supervisors and managers with one direct report. Directors with less than 10 total employees under them. They give titles and raises just to do it up there but leave the revenue generating positions behind. For example, my site has not received raises in 2 years and question if it will be 3. Yet corporate has received them every year. Benefits have been slashed year after year. 401k for example is a scam. They not only cut it to match only 25% of what you put in but will then pay a dividend based off how the company is doing. 25% is laughable in comparison to competitors. The dividend may sound good but it is minimal and that is money that could have been in the employees account all year gaining interest but instead the company keeps it until the end? ATS customers will tell you, "It's sad to see how ATS is now. Use to be such a great company." Continue doing more with less mentality while being over worked and under paid.