Aegis Living reviews

Thank you for taking the time to give us this feedback. There is a lot to digest here, and probably too much to comment on in this venue. Yet, please allow me to attempt to speak to some of your concerns. Resident safety and happiness is our number one priority. Aegis staffs our communities to meet the needs of our residents. Our health services team routinely audits our care plans to ensure they are accurate and followed. We also survey our residents and family members to better understand their satisfaction levels. Aegis Living has earned a reputation for delivering high quality of care. This reputation exists because we hire passionate, loving, dedicated and positive people to deliver that care. We know that to attract and retain good people in this job market, we need to pay well and provide solid training. Frequently throughout the year, we review pay rates. When they need to be increased, we do it. We%E2%80%99re changing benefits often, based on what our staff tell us they want and need. In fact, our efforts have resulted in significantly improved retention levels in the past 12 months. Having said all this, it does not appear that this is your experience, and I am very interested in understanding more about your situation. Would you mind contacting me at the number below? Tom Laborde Chief Operating Officer 707.975.5065